Ticket Purchase Policy
Last updated: February 2026
This Ticket Purchase Policy outlines the terms and conditions governing the purchase of tickets through our website.
By purchasing a ticket, you agree to comply with the terms described below.
1. Ticket Purchase Process
Tickets for our events may be purchased through our official website. To complete a purchase, the customer must provide accurate and complete information as required during checkout.
2. Email Address Requirement
A valid and active email address must be provided at the time of purchase. The email address is required in order to:
- Deliver the electronic ticket (e-ticket)
- Send purchase confirmation
- Provide important event-related updates or notifications
Tickets will be sent electronically to the email address provided by the customer. It is the customer's responsibility to ensure that the email address entered is correct and accessible.
We are not responsible for failed delivery of tickets due to incorrect or incomplete email information provided by the purchaser.
3. Ticket Delivery
All tickets are delivered electronically via email unless otherwise specified. Customers are advised to check their inbox, including spam or junk folders, to ensure receipt of their ticket.
In some cases, tickets may also be available through a registered user account on the website.
4. Accuracy of Information
The purchaser is responsible for providing accurate personal and contact information during the ticket purchase process. Incorrect information may result in delays or inability to receive the ticket.
5. Amendments
We reserve the right to update or modify this Ticket Purchase Policy at any time. Any changes will be published on our website.